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Due to the overwhelming number of individuals applying for unemployment the website may be slow to respond. The Department of Labor has issued a notice the they are addressing the server issues and that everyone who is entitled to receive New York State unemployment benefits will receive them in a timely manner.
According the New York State Department of Labor it is best to file for unemployment online. Head to https://applications.labor.ny.gov/Individual/ and follow the instructions.
If you cannot file online for any reason call the Claim Center at 1-888-209-8124, the line is open from 8am – 5pm Monday – Friday. There are translation services available, a voice recording will offer you the following choices: English, Spanish, Russian, Cantonese, Mandarin, Creole, Korean, Polish and All other languages.
If you are filing through the Claim Center please review the schedule below and call on your assigned day.
Monday – Last names beginning with A – F
Tuesday – Last names beginning with G-N
Wednesday – Last names beginning with O-Z
Thursday & Friday – Anyone who has missed their filing Day
Filling later in the week will not delay your benefits. All claims are effective on Monday of the week they are filed.
Whether you file online or via the call in Claim Center you will need:
The New York State Department of Labor has also put together a list of frequently asked questions which can be found at https://labor.ny.gov/ui/faq.shtm